General terms and conditions

1. These terms and conditions form an integral part of the agreement. Any deviation is only valid if agreed upon in writing.

2. Our invoices are payable in cash in Vichte – Anzegem, unless otherwise agreed in writing.

3. The invoice shall be deemed accepted by the debtor unless a written protest is made within 8 days from the date of dispatch of the invoice. No protest will be accepted after this period.

4. Under penalty of inadmissibility, all complaints regarding visible defects of the goods must be made in writing within 3 days after delivery of the goods, or within 3 days after receipt of the invoice if it concerns a buyer who is being made aware of these sales conditions for the first time. In case of hidden defects, we are only obliged to replace the goods delivered by us.

5. If the invoice is not paid within the stipulated period, interest of 12% per year shall be due by operation of law and without prior notice of default from the due date.

6. We reserve the right to demand immediate payment of any outstanding claim against the debtor and to cancel any order or ongoing contract.

7. In the event of total or partial non-payment of the debt on the due date without valid reasons, the outstanding balance shall, after an unsuccessful notice of default, be increased by 15%, with a minimum of €125 and a maximum of €2,000, even if grace periods are granted. This amount is a fixed indemnity for damages, in addition to all costs and late payment interest, as a conventional penalty clause (Articles 1147 - 1152 of the Belgian Civil Code).

8. The sold and delivered goods remain the property of the seller until full payment of the purchase price has been made.

9. All collection costs, including judicial and extrajudicial notices, shall be borne by the buyer.

10. We explicitly reject any printed terms and conditions appearing on letters or documents from our customers. Therefore, the buyer cannot invoke their own sales conditions if they contradict ours. Every buyer expressly agrees in advance to our terms and conditions, and by placing an order, the buyer confirms they have read and accepted these sales conditions. These general sales conditions take precedence over those of our suppliers, subcontractors, and clients.

11. Any dispute shall be handled exclusively by the courts of the judicial district of Kortrijk, unless an explicit and written exception is granted by Delgiro.